What to do in case of Damaged /Defective Products

In order to cancel an item in your order:

If an item ordered by you on phindbooks is delivered to you in a damaged / defective condition, please email us at [email protected] for a replacement. We will guide you about how to refund the book to us for a replacement.

What to do If I want to return a product that I have ordered?

We have a NO RETURN POLICY. GOODS ONCE SOLD SHALL NOT BE RETURNED.

What if I don’t accept or pay for the parcel in Cash On Delivery (COD)

We have a COD option as well, but Incase you order and refuse to accept the parcel or pay then the COD option will disabled from your panel.